Wellness Medical Clinic

Operated by: Intellimed Nutritional Systems, LLC

349 Ave. Felisa Rincón de Gautier, Paseo Las Cumbres Shopping Center, Ste 204, San Juan, Puerto Rico 00926

Tel.: 787-244-0145 | 787-738-2871

Official contact channel: Contact Us page form

Effective Date: March 18, 2026

1. NATURE OF WEBSITE CONTENT

All content published or made available on this website, including texts, service descriptions, explanations regarding metabolic health, weight management, protocols, graphics, forms, frequently asked questions, downloadable materials, videos, automated messages, chat responses, WhatsApp communications, emails, landing page content, advertisements, promotional materials, and any other related material, is provided solely for general, informational, educational, administrative, and preliminary guidance purposes. Such content shall not, under any circumstances, be interpreted as medical advice, individualized medical opinion, diagnosis, treatment, prescription, personalized therapeutic recommendation, clinical guarantee, or a substitute for an evaluation performed by a licensed healthcare professional.

THE USER / PATIENT expressly acknowledges, understands, and agrees that access to or use of the website does not create any individualized clinical duty on the part of the Clinic, nor does it transform general website content into medical advice applicable to their specific case. The website content is published to provide broad information about topics and services, but it cannot take into account medical history, comorbidities, laboratory results, allergies, medications, risk factors, contraindications, current clinical condition, or other variables that can only be properly evaluated through a formal clinical interaction and competent professional assessment.

2. DOES NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT

No part of this website, including its pages, forms, automated responses, follow-up messages, educational content, artificial intelligence tools, promotional materials, or digital resources, constitutes medical advice, diagnosis, or treatment. No individual should initiate, discontinue, modify, or delay decisions related to medication, supplements, nutrition, weight management protocols, telehealth, laboratory testing, diagnostic procedures, clinical follow-up, or any other health-related matter based solely on the content of this website or digital interactions associated with the Clinic.

THE USER / PATIENT expressly agrees that any clinical or health-related decision must be made only after proper evaluation by a qualified professional, and that the website does not intend and cannot substitute that process. If a person uses the website content as the sole basis for making medical decisions, they do so entirely at their own risk and waive, to the maximum extent permitted by law, any claim that the Clinic, its physicians, employees, contractors, agents, or affiliates provided a diagnosis or treatment through mere use of the website or its digital tools.

3. CLINICAL EVALUATION REQUIRED

All clinical services provided by Wellness Medical Clinic, including but not limited to metabolic evaluation, medical weight management, medication-related recommendations, follow-up, telehealth, protocol design, treatment eligibility, continuity of care, and any medical or medical-administrative intervention, require a formal, individualized, and sufficient clinical evaluation by an authorized professional. No content, general explanation, promotional material, advertisement, form, scheduling system, message, or digital interaction can replace such evaluation.

THE USER / PATIENT acknowledges and certifies that they understand that eligibility for any service, treatment, protocol, or modality of care is subject to professional clinical judgment, availability, safety, contraindications, medical history, and other criteria that the Clinic determines reasonably and in accordance with the law. The presence of information about a service on the website does not mean that such service is appropriate, available, medically indicated, or approved for any particular individual. Final decisions rest with the treating professional and the Clinic within their clinical, legal, and operational criteria.

4. NO PHYSICIAN–PATIENT RELATIONSHIP THROUGH WEBSITE USE

Accessing, browsing, or using this website, as well as submitting a form, interacting with a chatbot, using WhatsApp, reading content, tentatively scheduling an appointment, making a reservation payment, or engaging in any other prior digital interaction, does not by itself create a physician–patient relationship between THE USER / PATIENT and Wellness Medical Clinic, Intellimed Nutritional Systems, LLC, or between THE USER / PATIENT and any of the Clinic’s physicians, employees, contractors, or representatives.

Any physician–patient relationship may arise only when, as applicable, there has been an adequate clinical evaluation, formal case acceptance, informed consent, eligibility verification, compliance with internal processes, and any additional requirements deemed necessary by the Clinic and the treating professional. THE USER / PATIENT expressly waives any claim that a website visit, preliminary digital inquiry, automated exchange, advertisement, or form submission created a full clinical relationship or an individualized professional duty beyond what is strictly required by law.

5. NO GUARANTEE OF RESULTS

The Clinic does not guarantee, promise, or ensure specific, uniform, permanent, or predictable results in relation to weight management, metabolic health, treatment response, rate of progress, tolerance, maintenance of results, laboratory impact, general well-being, or any other clinical or functional outcome. The FTC requires that health claims be truthful and substantiated; therefore, the Clinic expressly rejects any interpretation of its content, advertising, or materials as a promise of guaranteed results.

THE USER / PATIENT acknowledges that all clinical outcomes depend on multiple factors, including health history, adherence, genetics, lifestyle, comorbidities, concurrent treatments, professional follow-up, external circumstances, and individual biological variability. Accordingly, any reference to goals, potential benefits, illustrative cases, therapeutic approaches, estimated timelines, or general explanations of results shall be interpreted solely as general information and never as a guarantee, contractual representation, or enforceable promise of outcome.

6. CHATBOT, AI, WHATSAPP, AND OTHER DIGITAL TOOLS

All artificial intelligence tools, chatbots, automated systems, WhatsApp flows, preprogrammed messages, automated responses, digital assistants, or similar mechanisms used by the Clinic serve exclusively informational, administrative, logistical, or general guidance purposes. Such tools do not practice medicine, do not replace professional clinical judgment, do not issue valid diagnoses, do not prescribe treatments, do not determine final eligibility, and must not be used for emergencies or as the sole basis for health-related decisions.

THE USER / PATIENT expressly agrees that any use of these tools is subject to technological, contextual, and legal limitations. The Clinic reserves the right to correct, suspend, limit, log, or review any automated interaction and shall not be responsible for undue, decontextualized, or exclusive reliance placed by the user on general digital responses which, by their nature, cannot substitute a complete clinical evaluation. HHS has also warned that in digital health environments, the context of data matters and may trigger privacy and PHI considerations.

7. FORMS, LANDING PAGES, AND PRELIMINARY CONTACT

Website forms, including contact forms, information requests, pre-registration, preliminary intake, scheduling, campaign forms, landing pages, or any other data collection mechanism, exist for administrative, coordination, preliminary evaluation, or initial contact purposes. Completing a form does not constitute diagnosis, definitive triage, clinical admission, treatment, service authorization, or confirmation that the user is clinically eligible for any protocol or intervention.

THE USER / PATIENT acknowledges that information submitted through forms may be insufficient, incomplete, unverified, or out of context, and that any subsequent step will be subject to professional review and additional validation. Before submitting any form, the user agrees that they are not receiving medical advice by that act alone and that any response from the Clinic, even if rapid or automated, must be understood as informational and not as a substitute for a formal medical evaluation. The user also agrees not to include more clinical information than strictly necessary when the form is not explicitly designed for that purpose.

8. DO NOT USE THIS SITE FOR EMERGENCIES

This website, its forms, chat, WhatsApp, email, scheduling tools, and other digital channels are not designed or monitored as medical emergency response systems. If THE USER / PATIENT is experiencing an emergency, a severe adverse event, acute symptoms, a serious reaction, immediate risk to health or safety, or any urgent situation, they must not rely on this site or wait for a digital response from the Clinic.

THE USER / PATIENT acknowledges and agrees that in an emergency they must call 911, go to the nearest emergency room, or immediately contact a qualified local healthcare professional capable of urgent response. The Clinic disclaims all responsibility for damages, delays, worsening conditions, loss of therapeutic opportunity, or adverse consequences resulting from improper use of the site or its digital channels as a substitute for emergency care.

9. TELEHEALTH AND LIMITATIONS OF REMOTE ENVIRONMENTS

To the extent the Clinic offers telehealth or remote communication services, any description of such modality on the website is purely descriptive and does not constitute an actual clinical evaluation. Telehealth still requires professional judgment, identity verification, informed consent, an appropriate environment, sufficient clinical review, and compliance with applicable medical and legal criteria before it may be considered a valid clinical interaction.

THE USER / PATIENT acknowledges that merely reading about telehealth, scheduling a virtual appointment, initiating a remote flow, or accessing preliminary materials does not automatically create a clinical relationship nor convert general content into treatment. The Clinic shall not be responsible for decisions made unilaterally by the user prior to a valid remote evaluation, nor for misinterpretations of the scope of telehealth as described on the site.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by the applicable laws of the Commonwealth of Puerto Rico and the United States, any claim arising from or related to the interpretation, reading, use of, or reliance on this Medical Disclaimer, the website, forms, landing pages, chat, WhatsApp, educational content, advertisements, automated tools, or related materials shall be subject to the limitations of liability set forth in the Clinic’s Terms and Conditions, including any validly agreed monetary limitations and the exclusion of indirect, incidental, special, punitive, or consequential damages.

THE USER / PATIENT expressly acknowledges that the Clinic assumes a duty of reasonable diligence in the publication and administration of its digital content, not an obligation of absolute results nor a guarantee that no person will misinterpret, overinterpret, or misuse the website. The user further agrees that this Disclaimer constitutes a material allocation of risk between the parties and shall be interpreted broadly in favor of the Clinic’s reasonable protection against claims based on improper use or unreasonable reliance on general content.

11. EXPRESS ACKNOWLEDGMENT AND ACCEPTANCE BY THE USER / PATIENT

By continuing to use this website, reading its pages, submitting forms, interacting with any digital channel associated with the Clinic, or maintaining a preliminary informational relationship with it, THE USER / PATIENT expressly acknowledges, understands, and agrees that: this website is not providing medical advice; this website is not diagnosing or treating them; and any potential clinical service requires proper professional evaluation and subsequent clinical acceptance.

THE USER / PATIENT further agrees that they will not assert in good faith that any publication, explanation, service description, marketing piece, landing page, form, chatbot, general message, or website material by itself constituted an individualized medical consultation, nor that it created a guarantee of eligibility, outcome, specific therapeutic benefit, or a full physician–patient relationship. This acknowledgment is an essential condition for use of the website and any prior digital interaction with the Clinic.

12. COMPLIANCE, DEFENSE, AND REMEDIES OF THE CLINIC

The Clinic reserves the right to update, relocate, duplicate, shorten, or reinforce this Medical Disclaimer across different sections of the website, including footers, landing pages, forms, pop-ups, chat widgets, scheduling pages, and telehealth environments, in order to ensure greater visibility, evidence of acceptance, and risk reduction. The temporary absence, technical error, or reasonable variation in format in a specific location shall not, by itself, be interpreted as a general waiver of the legal protections set forth herein nor as authorization to rely improperly on the website as if it were medical advice.

If a third party misuses the content of the site, misrepresents it, takes it out of context, misleads other users, attempts to create the false impression that the Clinic provides automatic diagnosis or treatment over the internet, or publishes false statements regarding the clinical scope of the website, the Clinic may exercise all remedies available at law or in equity, including injunctive relief, damages, attorneys’ fees, takedown requests, cease-and-desist letters, and any other action deemed appropriate to protect its reputation, compliance posture, and legal position.